Onboarding Advisor
Agreement

Preamble

This Onboarding Advisor Independent Contractor Agreement (“Agreement”) is entered into between The Intent Network, LLC, a Texas limited liability company doing business as VAClaims.io (“Company,” “VAClaims.io,” “we,” “us,” or “our”), and the individual accepting this Agreement (“Advisor,” “you,” or “your”).

By accepting this Agreement — whether by electronic acceptance, click-through, or signature — you acknowledge that you have read, understood, and agree to be bound by all terms and conditions set forth herein. This Agreement is effective as of the date of your acceptance (“Effective Date”).

This Agreement governs your relationship with VAClaims.io as an independent contractor providing veteran onboarding and claims navigation guidance services through our Platform.

1. Independent Contractor Relationship

1.1 Status

You are an independent contractor and not an employee, agent, partner, joint venturer, or franchisee of The Intent Network, LLC or VAClaims.io. Nothing in this Agreement creates or is intended to create an employer-employee relationship, partnership, joint venture, agency relationship, or franchise.

1.2 No Employment Benefits

As an independent contractor, you are not entitled to any employee benefits, including but not limited to: health insurance, dental or vision coverage, retirement plan contributions, workers’ compensation, unemployment insurance, paid time off, sick leave, disability coverage, or any other benefits typically provided to employees.

1.3 Tax Responsibility

You are solely responsible for the payment of all federal, state, and local taxes arising from compensation received under this Agreement, including but not limited to income taxes, self-employment taxes (Social Security and Medicare), and any other applicable taxes. The Company will not withhold any taxes from payments made to you. You will receive an IRS Form 1099-NEC (or applicable successor form) for compensation paid in any calendar year meeting the IRS reporting threshold. You agree to provide a completed IRS Form W-9 (or successor form) prior to receiving any compensation.

1.4 Autonomy

You retain full control over the manner and means by which you perform your services, including the hours you work, the location from which you work, and the methods you use, provided that you comply with the Platform’s policies, professional conduct standards, and the scope of services described in this Agreement. The Company may provide guidelines, training resources, and quality standards, but these are intended to ensure consistency of service and do not constitute direction or control over your work.

2. Scope of Services

2.1 Permitted Services

As an Onboarding Advisor, your services are limited to the following:

• Veteran Onboarding: Guiding veterans through the VAClaims.io platform onboarding process, including account setup, intake questionnaires, and initial claim assessment workflows.
• Claims Navigation Guidance: Providing educational information and general guidance about the VA disability claims process, including how to organize evidence, understand rating criteria, and navigate the claims/appeals timeline.
• Information Recording: Accurately recording veterans’ service history, medical conditions, symptoms, and claim-related details within the Platform during onboarding consultations.
• Resource Direction: Directing veterans to relevant Platform features, educational materials, courses, tools, and resources.
• Consultations: Conducting video consultations (via Google Meet) and communicating with veterans through the Platform’s in-app messaging and email relay systems.

CRITICAL RESTRICTIONS — SERVICES YOU MAY NOT PROVIDE

• NO LEGAL ADVICE OR REPRESENTATION: You shall not provide legal advice, legal opinions, legal strategy, or represent or hold yourself out as representing any veteran before the VA, the Board of Veterans’ Appeals, or any other tribunal. You are not acting as an attorney, VA-accredited claims agent, or VA-accredited attorney, and you must not imply otherwise. If a veteran needs legal assistance, you must advise them to consult a licensed attorney or VA-accredited representative.
• NO THERAPY OR CLINICAL SERVICES: Even if you hold a license in a healthcare field (e.g., Licensed Clinical Social Worker, Licensed Professional Counselor, psychologist, or similar), your role on the Platform is strictly limited to claims navigation guidance and information recording. You shall not provide therapy, counseling, clinical assessments, diagnoses, treatment recommendations, or any other clinical services through the Platform. Your interaction with veterans on VAClaims.io does not establish a therapist-patient, provider-patient, or clinical relationship.
• NO MEDICAL ADVICE: You shall not provide medical diagnoses, treatment advice, medication recommendations, or medical opinions. If a veteran raises a medical concern, you must direct them to their healthcare provider.
• NO FINANCIAL ADVICE: You shall not provide personal financial advice, investment guidance, or tax advice.

3. Eligibility & Verification

3.1 Professional License Requirement

To serve as an Onboarding Advisor, you must hold and maintain an active, unrestricted professional license in good standing in your state of practice. Acceptable license types include, but are not limited to: Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Psychologist, Registered Nurse (RN), or other professional licenses as approved by VAClaims.io.

3.2 Verification Process

You agree to complete our identity and credential verification process, which includes:

• Providing your National Provider Identifier (NPI) number for lookup and verification through the NPI Registry.
• Uploading a valid, government-issued photo identification document (e.g., driver’s license, passport, or state ID).
• Accepting this Agreement and the Platform’s Terms of Service and Privacy Policy.
• Providing any additional documentation or information we reasonably request to verify your identity, credentials, or professional standing.

3.3 Ongoing Obligations

You must promptly notify us if:

• Your professional license is suspended, revoked, restricted, placed on probation, or subject to any disciplinary action.
• You become the subject of any professional ethics complaint, investigation, or legal proceeding related to your professional conduct.
• Any information you provided during the verification process becomes inaccurate or outdated.

Failure to maintain an active, unrestricted professional license constitutes grounds for immediate termination of this Agreement.

4. Platform Obligations

VAClaims.io will provide the following to support your services:

• Platform Tools: Access to the VAClaims.io advisor dashboard, including veteran assignment interfaces, intake workflows, and claim documentation tools.
• Messaging System: Secure in-app messaging system with privacy controls (PII masking) for communicating with assigned veterans.
• Scheduling & Video: Google Meet integration for scheduling, conducting, recording, and transcribing veteran consultations.
• Email Relay: Email relay system through onboarding@vaclaims.io for privacy-preserving email communication with veterans.
• Payment Processing: Direct bank transfer setup for receiving compensation via the advisor portal.
• Training Materials: Onboarding guides, platform walkthroughs, and process documentation to help you deliver consistent, high-quality service.
• Support: Reasonable technical and operational support for Platform-related issues.

5. Compensation

5.1 Per-Veteran Onboarding Commission

You will receive a commission of one hundred twenty-five U.S. dollars ($125.00) for each veteran you successfully onboard through the Platform. A veteran is considered “successfully onboarded” when they have completed the intake process, had their onboarding consultation, and their onboarding status is marked as complete within the Platform.

5.2 Referral Bonus

You will receive a referral bonus of twenty-five U.S. dollars ($25.00) for each new paying veteran who signs up for VAClaims.io using your unique referral link or code, provided the referred veteran completes their purchase and is not the subject of a refund or chargeback within the clawback period described in Section 5.5.

5.3 Payment Method & Timing

• All compensation will be paid via direct bank transfer to the bank account you provide through the advisor portal. You must submit and maintain accurate bank account details to receive payments.
• Payments are processed on a rolling basis. Commissions become payable after the applicable hold period (typically seven (7) to fourteen (14) business days after onboarding completion) to account for potential refunds or chargebacks.
• You are responsible for ensuring your bank account information is accurate and up to date. Delays or failures in payment due to inaccurate account information are your responsibility.

5.4 Compensation Adjustments

VAClaims.io reserves the right to adjust commission rates and referral bonus amounts with at least thirty (30) days’ written notice to you. Adjusted rates will apply to onboardings and referrals completed after the effective date of the change. Work completed before the effective date will be compensated at the rate in effect at the time of completion.

5.5 Commission Clawback

If a veteran you onboarded receives a refund (whether initiated by the veteran, VAClaims.io, or through a chargeback) within thirty (30) days of their original purchase, the commission and/or referral bonus associated with that veteran will be reversed (“clawed back”). Clawback amounts will be deducted from your next payout(s). If your outstanding balance is insufficient to cover the clawback, you agree to remit the amount owed within fifteen (15) days of written notice.

5.6 Fraud & Abuse

If VAClaims.io determines, in its reasonable discretion, that you have engaged in fraudulent activity, manipulation of onboarding metrics, creation of fictitious accounts, self-referrals, or other abusive practices to inflate compensation, we reserve the right to: (a) withhold all pending payments; (b) claw back previously paid commissions and bonuses; (c) immediately terminate this Agreement for cause; and (d) pursue any available legal remedies.

6. Non-Solicitation

During the term of this Agreement and for a period of twelve (12) months following its termination or expiration (for any reason), you agree not to:

• Directly or indirectly solicit, contact, or attempt to solicit or contact any veteran who is or was a user of the VAClaims.io Platform for the purpose of offering competing services, diverting business, or for any purpose outside of the Platform.
• Use any veteran’s personal information, contact details, or other data obtained through the Platform to contact them outside of the Platform for any purpose.
• Solicit, recruit, or attempt to recruit other VAClaims.io Onboarding Advisors to leave the Platform or to work for a competing service.

This non-solicitation obligation applies regardless of whether the veteran or Advisor contacts you first. If a veteran independently contacts you outside of the Platform, you must direct them back to VAClaims.io for all claim-related services.

7. Non-Circumvention

During the term of this Agreement and for a period of twelve (12) months following its termination or expiration (for any reason), you agree not to:

• Redirect, divert, or attempt to redirect or divert any veteran away from VAClaims.io to any competing service, platform, individual, or business that provides VA disability claims support, coaching, consulting, or similar services.
• Encourage, advise, or suggest that any veteran bypass VAClaims.io to work directly with you or another provider.
• Use your relationship with veterans obtained through the Platform to benefit any competing business, whether your own or a third party’s.
• Establish, operate, or participate in a competing service while actively serving as an Advisor on the Platform, without prior written disclosure to and consent from VAClaims.io.

You acknowledge that VAClaims.io has invested substantial resources in acquiring veteran clients and that the non-solicitation and non-circumvention obligations in Sections 6 and 7 are reasonable and necessary to protect VAClaims.io’s legitimate business interests.

8. Confidentiality

8.1 Confidential Information

“Confidential Information” means any and all non-public information disclosed to you by VAClaims.io or obtained by you through your role as an Advisor, including but not limited to:

• Veteran Data: All personal information, military service records, medical information, claim details, documents, communications, and any other data relating to veterans obtained through the Platform.
• Business Information: Business strategies, marketing plans, financial data, pricing models, client lists, vendor relationships, operational processes, and growth plans.
• Platform Information: Technical architecture, software design, algorithms, AI models and prompts, data structures, security measures, and other technical details.
• Process & Strategy: Claims strategies, onboarding methodologies, training materials, proprietary frameworks, and other process-related intellectual property.

8.2 Obligations

You agree to:

• Hold all Confidential Information in strict confidence and not disclose it to any third party without the prior written consent of VAClaims.io.
• Use Confidential Information solely for the purpose of performing your services under this Agreement.
• Take all reasonable precautions to prevent unauthorized disclosure or use of Confidential Information.
• Promptly notify VAClaims.io if you become aware of any unauthorized disclosure or use of Confidential Information.

8.3 Exceptions

Confidentiality obligations do not apply to information that: (a) was already known to you without restriction prior to disclosure by VAClaims.io; (b) becomes publicly available through no fault of yours; (c) is independently developed by you without use of Confidential Information; or (d) is required to be disclosed by law, regulation, or court order, provided that you give VAClaims.io prompt written notice and reasonable opportunity to seek a protective order.

8.4 Survival

Your confidentiality obligations under this Section survive termination or expiration of this Agreement indefinitely with respect to veteran data, and for a period of three (3) years with respect to all other Confidential Information.

9. Data Handling & Privacy Compliance

You acknowledge that veterans entrust highly sensitive personal, medical, and military information to the Platform, and you agree to comply with the following data handling requirements:

• Platform Only: All veteran data must remain on the VAClaims.io Platform. You shall not download, export, copy, transfer, email, or otherwise remove veteran data from the Platform to any external device, storage service, personal computer, personal email account, cloud drive, note-taking application, or any other medium.
• No Screenshots: You shall not take screenshots, screen recordings, photographs, or any other visual captures of veteran information displayed on the Platform.
• No Written Records: You shall not create handwritten or typed notes containing veteran personally identifiable information (PII) outside of the Platform.
• Privacy Controls: You must comply with all Platform privacy controls, including but not limited to: respecting PII masking (do not attempt to uncover veterans’ full names, email addresses, or phone numbers); using only Platform-provided communication channels (in-app messaging and email relay); and not requesting veterans’ direct contact information.
• Secure Environment: When accessing the Platform, ensure you are using a secure, private device and network. Do not access the Platform on shared or public computers without proper precautions.
• Incident Reporting: You must immediately report to VAClaims.io any actual or suspected data breach, unauthorized access, or privacy incident involving veteran data.
• Return/Destruction: Upon termination of this Agreement, you must confirm in writing that you have not retained any veteran data or Confidential Information outside of the Platform and that you have deleted any such data if it exists.

Violation of any data handling requirement constitutes a material breach of this Agreement and grounds for immediate termination for cause.

10. Intellectual Property

10.1 Company IP

All intellectual property rights in and to the Platform, including but not limited to software, code, designs, content, strategies, methodologies, processes, training materials, educational resources, AI models, algorithms, branding, trademarks, and trade secrets, are and shall remain the sole and exclusive property of The Intent Network, LLC. Nothing in this Agreement grants you any ownership interest in the Platform or Company IP.

10.2 Work Product

Any materials, processes, strategies, documentation, improvements, suggestions, or other work product you create in connection with your services under this Agreement that relate to the Platform, its processes, or veteran claims navigation (“Work Product”) shall be the sole and exclusive property of The Intent Network, LLC. To the extent that any Work Product is protectable under intellectual property law, you hereby irrevocably assign all rights, title, and interest in such Work Product to The Intent Network, LLC. You agree to execute any additional documents reasonably necessary to perfect this assignment.

10.3 License to Use Platform

During the term of this Agreement, VAClaims.io grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for the purpose of performing your services under this Agreement. This license terminates immediately upon termination of this Agreement.

10.4 Restrictions

You shall not:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Platform.
• Copy, reproduce, distribute, or create derivative works based on the Platform or any Company IP.
• Use Company IP, including training materials, strategies, and processes, for any purpose outside of your role as a VAClaims.io Advisor.
• Use VAClaims.io trademarks, logos, or branding without prior written authorization.

11. Professional Conduct Standards

As an Onboarding Advisor, you agree to adhere to the following professional conduct standards at all times:

• Respect & Dignity: Treat all veterans, fellow Advisors, and VAClaims.io personnel with respect, empathy, and professionalism. Be mindful that veterans may be dealing with sensitive trauma-related conditions.
• Accuracy & Honesty: Provide accurate, honest information. Do not make promises, guarantees, or representations about claim outcomes, disability ratings, or benefit amounts.
• Scope Compliance: Stay strictly within the scope of services described in Section 2. Do not provide legal advice, medical advice, therapy, or financial advice.
• Responsiveness: Respond to veteran messages and consultation requests in a timely manner, consistent with reasonable professional standards.
• Professional Licensing Standards: Comply with all ethical and professional standards required by your licensing board, even when performing non-clinical services on the Platform.
• No Discrimination: Do not discriminate against any veteran on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, religion, age, disability, branch of service, or any other protected characteristic.
• No Conflicts of Interest: Disclose any actual or potential conflicts of interest to VAClaims.io promptly.
• Platform Representation: When interacting with veterans, represent yourself accurately as a VAClaims.io Onboarding Advisor. Do not misrepresent your role, credentials, or the nature of your services.

12. Insurance

You agree to maintain, at your own expense, the following insurance coverage throughout the term of this Agreement:

• Professional Liability / Malpractice Insurance: Coverage in an amount no less than one million U.S. dollars ($1,000,000) per occurrence, covering claims arising from professional errors, omissions, or negligent acts in connection with the services you provide.
• General Liability Insurance: We strongly recommend, though do not require, that you maintain general liability insurance coverage.

Upon request, you agree to provide VAClaims.io with proof of current insurance coverage, including certificates of insurance naming The Intent Network, LLC as an additional insured if reasonably requested.

VAClaims.io does not provide professional liability or any other insurance coverage for Advisors. Your independent contractor status means you are solely responsible for maintaining adequate insurance for your professional activities.

13. Termination

13.1 Termination Without Cause

Either party may terminate this Agreement at any time, for any reason or no reason, by providing fourteen (14) days’ written notice to the other party. Written notice may be delivered via email (to the email address on file for the Advisor or to legal@vaclaims.io for the Company).

13.2 Termination for Cause — Immediate

VAClaims.io may terminate this Agreement immediately, without prior notice, for any of the following reasons:

• Privacy Breach: Any violation of the data handling and privacy requirements in Section 9, including unauthorized access, downloading, sharing, or screenshotting of veteran data.
• Fraud: Fraudulent activity, including manipulation of onboarding metrics, creation of fictitious accounts, false claims for compensation, or any other deceptive practices.
• License Revocation or Suspension: Revocation, suspension, or restriction of your professional license.
• Professional Misconduct: Providing legal advice, therapy, medical advice, or other services outside the permitted scope; sexual harassment; abuse or exploitation of a veteran; or any conduct that brings disrepute to VAClaims.io.
• Violation of Non-Solicitation or Non-Circumvention: Soliciting veterans or redirecting them to competing services in violation of Sections 6 or 7.
• Material Breach: Any other material breach of this Agreement that is not cured within five (5) days of written notice.
• Criminal Conduct: Conviction of or plea of guilty or no contest to a felony or any crime involving fraud, dishonesty, or moral turpitude.

13.3 Effects of Termination

• Your access to the Platform will be revoked upon the effective date of termination.
• You will be paid any earned, unpaid commissions for onboardings completed before the termination date, minus any clawbacks or offsets, subject to the standard payment timeline.
• If terminated for cause, VAClaims.io reserves the right to withhold pending payments pending investigation and to claw back commissions paid for onboardings associated with the grounds for termination.
• Sections 6 (Non-Solicitation), 7 (Non-Circumvention), 8 (Confidentiality), 9 (Data Handling), 10 (Intellectual Property), 14 (Indemnification), 15 (Limitation of Liability), 16 (Dispute Resolution), and 17 (Governing Law) survive termination.

14. Indemnification

You agree to indemnify, defend, and hold harmless The Intent Network, LLC (d/b/a VAClaims.io), its owners, officers, directors, members, managers, employees, other contractors, agents, and service providers (collectively, the “Company Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, costs, expenses, penalties, fines, and legal fees (including reasonable attorneys’ fees) arising out of or related to:

• Your performance of (or failure to perform) services under this Agreement.
• Any act or omission constituting negligence, willful misconduct, fraud, or misrepresentation by you.
• Your provision of services outside the permitted scope (e.g., providing legal advice, therapy, or medical advice).
• Any violation by you of this Agreement, applicable law, or professional ethical standards.
• Any claim by a veteran, government agency, licensing board, or third party arising from your conduct, advice, or interactions on or through the Platform.
• Any data breach, privacy violation, or unauthorized disclosure of Confidential Information caused by your actions or negligence.
• Any tax liability, penalty, or assessment arising from the misclassification of your independent contractor status, to the extent caused by your actions or the manner in which you perform services.

VAClaims.io reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• IN NO EVENT SHALL THE INTENT NETWORK, LLC OR VACLAIMS.IO BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF INCOME, LOSS OF BUSINESS, LOSS OF REPUTATION, OR LOSS OF DATA, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• THE INTENT NETWORK, LLC’S AND VACLAIMS.IO’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT OF COMMISSIONS AND BONUSES ACTUALLY PAID TO YOU DURING THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
• VACLAIMS.IO PROVIDES THE PLATFORM ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PLATFORM’S AVAILABILITY, RELIABILITY, OR SUITABILITY FOR YOUR PURPOSES.

16. Dispute Resolution & Arbitration

16.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, the parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement (“Dispute”) informally. The party raising the Dispute shall provide written notice to the other party, and the parties will negotiate in good faith for a period of thirty (30) days.

16.2 Binding Arbitration

If a Dispute cannot be resolved through informal negotiation, it shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules then in effect.

• Arbitration shall take place in Bexar County, Texas, unless the parties mutually agree otherwise.
• The arbitration shall be conducted by a single neutral arbitrator.
• The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
• Each party shall bear its own costs and attorneys’ fees, unless the arbitrator determines that a claim was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorneys’ fees to the prevailing party.

16.3 Equitable Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm, including but not limited to violations of confidentiality, non-solicitation, non-circumvention, intellectual property, or data handling obligations, pending the outcome of arbitration.

17. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. To the extent that litigation is permitted under this Agreement, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Bexar County, Texas.

18. Representations & Warranties

You represent and warrant that:

• You have the legal capacity and authority to enter into this Agreement.
• All information you have provided during the verification process is accurate, complete, and not misleading.
• You hold an active, unrestricted professional license in good standing as described in Section 3.
• You are not currently the subject of any disciplinary action, investigation, or proceeding by any licensing board, professional association, or government agency that would affect your ability to perform services under this Agreement.
• Your performance of services under this Agreement will not violate any other agreement to which you are a party, including any employment agreement, non-compete, or confidentiality agreement.
• You will comply with all applicable federal, state, and local laws and regulations in connection with your performance of services.
• You will maintain adequate professional liability insurance as described in Section 12.

19. General Provisions

19.1 Entire Agreement

This Agreement, together with the VAClaims.io Terms of Service, Privacy Policy, and any other policies or documents referenced herein, constitutes the entire agreement between you and The Intent Network, LLC regarding your role as an Onboarding Advisor and supersedes all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

19.2 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from this Agreement. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.

19.3 Amendment

VAClaims.io may amend this Agreement at any time by providing you with at least thirty (30) days’ written notice of the proposed changes. Your continued performance of services after the effective date of any amendment constitutes your acceptance of the amended terms. If you do not agree to an amendment, you must terminate this Agreement before the amendment takes effect.

19.4 Waiver

The failure of either party to enforce any right or provision of this Agreement shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by the waiving party.

19.5 Notices

All notices under this Agreement shall be in writing and sent by email. Notices to VAClaims.io shall be sent to legal@vaclaims.io. Notices to the Advisor shall be sent to the email address associated with the Advisor’s VAClaims.io account.

19.6 Assignment

You may not assign or transfer this Agreement or any rights or obligations hereunder without the prior written consent of VAClaims.io. VAClaims.io may assign this Agreement, in whole or in part, without restriction and without notice to you, including in connection with a merger, acquisition, reorganization, or sale of assets.

19.7 Relationship of the Parties

Nothing in this Agreement shall be construed to create a partnership, joint venture, employment relationship, or agency relationship between the parties. Neither party has the authority to bind the other or to incur obligations on behalf of the other without prior written consent.

19.8 Headings

The section headings in this Agreement are for convenience only and shall not affect the interpretation of any provision.

20. Contact Information

For questions about this Agreement, your obligations, or your compensation, please contact us:

• The Intent Network, LLC d/b/a VAClaims.io
• San Antonio, Texas
• Email: legal@vaclaims.io